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RESERVATION

949.248.1000

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Frequently Asked Questions

circle image with letter Q. Q for questionWhat time is check-in and what time is check-out?

circle image with letter A. A for Answer Check-in time is 3 PM. Checkout time is 11 AM. Options for early arrival and late departure may be available for a fee.


circle image with letter Q. Q for questionWhat is your hotel's cancellation policy?

circle image with letter A. A for AnswerEnjoy peace of mind with flexible cancellations for reservations made directly. We are offering waived cancellation fees up to 24 hours before your scheduled arrival date. Changing the date on any reservation may result in different pricing, but there is no fee for making changes. Reservations with pre-paid rates will be subject to the rate offer rules communicated at the time of reservation. Reservations made through third party options (Expedia, Booking.com, etc.) are subject to their cancellation and purchase penalties.


circle image with letter Q. Q for questionIs there a Pool?

circle image with letter A. A for AnswerYes, there is an Outdoor Pool our Courtyard area. We also have outdoor seating in the protected Courtyard area to enjoy the Southern California Ocean breezes.


circle image with letter Q. Q for questionIs there a Complimentary Breakfast for guests?

circle image with letter A. A for AnswerYes, Best Western Plus Marina Shores Hotel offers a Complimentary Hot Breakfast for guests daily.


circle image with letter Q. Q for questionDo you have parking on-site? If so, how much is it?

circle image with letter A. A for AnswerYes, we have on-site parking, which is $15 plus tax per night.


circle image with letter Q. Q for questionIs there a refrigerator in the guest rooms?

circle image with letter A. A for AnswerAll guest rooms have a small refrigerator, coffee maker and flat screen television. Some suites have a kitchen, ideal for those needing extended stays.


circle image with letter Q. Q for questionDo you offer Military Discounts?

circle image with letter A. A for AnswerWe are Pet Friendly and allow up to two dogs in a limited number of rooms. The size limit for any one dog shall be 80 pounds. Other pet types (e.g., cats) may be allowed upon the hotel’s approval prior to arrival. The Pet Friendly rate is 40 USD per day. A refundable cleaning and damage deposit of 150 USD is required upon check-in. If damage occurs or excessive cleaning is needed, the deposit can become non-refundable and the hotel may charge additionally to cover the costs of repair or cleaning.


circle image with letter Q. Q for questionAre you pet-friendly?

circle image with letter A. A for AnswerNo, The Best Western Plus Marina Shores Hotel does not allow pets. We do welcome service animals.


circle image with letter Q. Q for questionDoes Best Western Plus Marina Shores Hotel offer Accessible room types?

circle image with letter A. A for Answer Yes, learn more about our accessible guest rooms here . Have a question about our Accessible guest rooms or facilities? Please contact our General Manager at 714-740-2700.


circle image with letter Q. Q for questionDo you have EV, Electric Vehicle Chargers at the hotel?

circle image with letter A. A for AnswerYes, we have several Electric Vehicle Chargers available for guests to charge their electric vehicles in our parking lot.


circle image with letter Q. Q for questionDo you offer Wi-Fi and how much is it?

circle image with letter A. A for AnswerYes, we offer complimentary Wi-Fi internet access in all guest rooms and public areas for our guests.


circle image with letter Q. Q for questionDo you offer on-site dining?

circle image with letter A. A for AnswerWe do not have a restaurant or offer room service on-site, but we're located near many great dining options! Grubhub, Uber Eats and other food delivery services can be used.



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We Recommend These SoCal Attractions for Even More Fun & Excitement:


Doheny State Park & Beach - 25300 Dana Point Harbor Drive, Dana Point, CA

Dana Point Harbor – Shops & Restaurants – Sports & Adventures - 24921 Dana Point Harbor Drive, Dana Point, CA

Ocean Institute – Hands on marine science, environmental and ocean education and maritime history education and exhibits - 24200 Dana Point Harbor Drive, Dana Point, CA, 949-496-2274

San Clemente – Beaches, Shopping and Restaurants - Located three miles south on the Pacific Coast Highway

Laguna Beach – Shopping, Art Galleries, Beaches and Restaurants- Located eight miles north on the Pacific Coast Highway

San Juan Capistrano – Historic Mission District – Shops & Restaurants - Located three miles east – see front desk for directions

Legoland – 1 Legoland Drive, Carlsbad, CA, 760-918-5346

Disneyland – 1313 South Disneyland Drive, Anaheim, CA, 714-781-4565